AI | M | R
ET-005
Effectiveness & Enterprise Value
How do we know whether AI improvements are creating enterprise value?
AI can improve tasks, processes, and local performance without necessarily improving the outcome the enterprise ultimately cares about. The management question is how those improvements connect to enterprise performance and value.
What new capability has AI created, and what measurable business result has changed because of it?
Are we simply doing the work faster or cheaper, or are we producing a better outcome?
What improvement is visible within the team, function, or process?
How does the local improvement combine with other changes to affect enterprise performance?
Did the expected business value actually materialize?
What part of the realized value can reasonably be attributed to the AI-enabled capability or change?